JOB: Government Outreach Lead

Location: We’re based in Brooklyn, NY, but currently have remote staff across the US
Target Start Date: February 15th, 2018
Salary Range: $76,000 - $120,000 per year, depending on experience (salary band given for Brooklyn; remote salaries will vary by cost-of-living adjustment)
Benefits: Vision, dental, & medical insurance; 403(b) retirement savings plan; generous vacation policy; parental leave; long-term disability; employee assistance program
Level: Mid-level to Senior

Who we are
We’re Democracy Works, a nonpartisan, 501(c)(3) nonprofit dedicated to the idea that voting should fit the way we live today. We’re a team of software developers, public policy wonks, and civic organizers working together to build tools that both voters and election administrators will love.

What we do
We started out in 2010 by building TurboVote, a website that registers voters, guides users through tasks like updating registrations or requesting absentee ballots, and provides timely election reminders so voters don’t forget to vote. In 2014 we expanded our offerings to serve election administrators directly, providing the technology and infrastructure needed to scale best practices and voter-centric innovations nationwide. We also work with the Pew Charitable Trusts and Google to ensure that the Voting Information Project’s polling place and ballot data is up-to-date for the millions of voters who rely on it.

Our tools for government
Ballot Scout, our first tool for local election officials, tracks ballots sent through the mail using United States Postal Service Intelligent Mail barcodes. It’s designed to do all the heavy lifting for election administrators, from helping them implement Intelligent Mail barcodes on their mailings to providing a way to monitor mailed ballots via a dashboard of intelligible, actionable tracking data. The tool also includes a public interface, giving voters the opportunity to look up the status of their ballot online and/or sign up for SMS or email updates about their ballot. 

In 2017, we also added election reminders to our offerings for election officials, giving local offices the ability to automate timely text and email messages to voters with personalized information about upcoming elections. These messages contain official information in an easy-to-read format, delivered just when voters need it from an authoritative, nonpartisan source.

In 2018, we’re launching the Election Technology Cooperative, an ambitious, long-term effort by leading election administrators to modernize the development and procurement of US election technology. Working together, we hope to leverage the collective resources of jurisdictions all across the country to build  and share innovative, cost-effective election tech. This collaborative approach means jurisdictions can share both the cost and the benefits of an improved voting experience nationwide.

Where you fit: Government Outreach Lead 
As the Government Outreach Lead, you will be responsible for growing our government program and expanding use of our tools. You’ll be joining a team of nationally respected experts in election administration with deep connections among election officials and technologists at the federal, state, and local level. In 2018, we’re focusing on establishing new relationships and formal partnerships with a variety of offices, all with varying priorities, funding constraints, and power structures. In this role, you will need to immerse yourself in the world of election administration, build relationships with key stakeholders, and think creatively in order to generate revenue opportunities for Democracy Works products and services. 

Your job will include:

  • taking ownership of program growth and identifying opportunities for new organizational relationships
  • creating, evaluating, and continually improving a sales pipeline to drive high value partnerships
  • earnestly following up new leads in our community of state and local election offices
  • guiding potential partners through the sales cycle, especially in qualification, contracting, and onboarding
  • attending relevant conferences and meetings to promote Democracy Works initiatives
  • recording and maintaining relationship-tracking data 
  • enthusiastically promoting our mission

You are:  

  • driven, with a deep sense of purpose
  • a master of persuasion, self-confident, and energetic 
  • diligent in your follow-up and in chasing an opportunity over time and space
  • happiest in a fast-paced work environment 
  • someone who relishes a challenge and is not afraid of “no” 
  • dedicated to providing top-notch customer/constituent service 
  • adept at translating ideas for diverse audiences with varying skill sets and levels of expertise
  • willing to work independently as well as collaboratively
  • organized, able to prioritize time effectively and multitask
  • capable of working in a non-partisan manner

You have:

  • experience making cold calls, tracking down decisionmakers, researching leads, and building a sales pipeline
  • a proven track record of meeting or exceeding individual goals
  • excellent written/oral communication skills, including phone presence & presentation skills
  • familiarity with local/state/federal government or another cautious, deliberate work culture
  • experience in non-profit or commercial sales, business development, community outreach, or fundraising 
  • a passion for elections and democracy
  • willingness to travel

To apply:
Send a short email with resume, addressed to Monica, at work@democracy.works with the subject line “Will hustle for democracy” to begin the application process. Please also include how you found this job listing. Qualified candidates who meet the above requirements will have the opportunity to complete an anonymized skills evaluation before we schedule an interview. Based on the application, evaluation results, interviews, and reference checks, one person will be selected for the position. Applications will be accepted and interviews will be conducted on a rolling basis.

Democracy Works is committed to diversity and inclusion in everything we do and aspires to have a team which is representative of the voters we serve. When hiring, we practice proactive outreach to top talent that’s underrepresented in our sector (including Latinx, Black, AAPI, and Indigenous candidates), and we offer every candidate an anonymized skills evaluation, to reduce implicit bias and resume-dependency in our process. We're a woman- and gay-founded startup, and promote an inclusive culture that stands against racism, sexism, homophobia, and ableism (to name a few). To be explicit, we strongly encourage applicants of all races, ethnicities, political party associations, religions (or lack thereof), national origins, sexual orientations, genders, sexes, ages, abilities, and branches of military service. Feel free to contact work@democracy.works if you have any questions about our commitment to inclusion or about general hiring practices.