JOB: Product Manager, TurboVote

Location: Preferably Brooklyn, NY, but we’re open to remote candidates within the US
Target Start Date: February 1, 2018
Salary Range: $90,000 to $120,000 per year (depending on experience. Salary band given for Brooklyn; remote salaries will vary by cost-of-living adjustment)
Benefits: Vision, dental, & medical insurance; 403(b) retirement savings plan; generous vacation policy; parental leave; long-term disability; employee assistance program
Level: Senior

At Democracy Works, we believe voting should fit the way we live. To that end, we build technology for both voters and election administrators that simplifies the process and ensures that no voter should ever have to miss an election.

TurboVote, our first service, helps voters register, stay registered, and cast a ballot in every election, from municipal to national. TurboVote signed up its millionth voter in 2016 by building the largest college, nonprofit, and corporate voter engagement coalition in the country, including 176 campuses, companies like Starbucks, Univision, Facebook, Google, Snapchat, and dozens more. Our other work includes the Voting Information Project, whose polling-place data received 123 million impressions in 2016, an Election Technology Cooperative to provide affordable, voter-centered technology to election administrators, and Ballot Scout, which tracks absentee ballots through the mail, providing transparency in the vote-by-mail process and making it easier to follow up when things go awry.

You’ll be joining the TurboVote program at an exciting moment: after a complete rewrite, we’re now running entirely on TurboVote 2.0 and beginning to reap some of the benefits of its microservice architecture’s flexibility and scaling. Going into the 2018 midterm elections, we’re focused on maximizing TurboVote’s ability to turn out voters and expanding its sustainable program revenues.
 
As Product Manager for TurboVote, you will be acting as a product owner and project manager, working from end-to-end— from sitting with our executive leadership to make strategic choices AND down in the details of planning sprints and onboarding partners. In doing so, you’ll be supported by a constellation of software developers; a researcher who brings extensive knowledge of election administration; a partner support team with significant experience implementing across higher education, nonprofit, and corporate environments; and a COO dedicated to corralling the external resources you need to succeed.

You will:

  • define a shared vision for TurboVote’s impact and financial sustainability
  • synthesize academic research, user interviews, partner feedback, and staff insights into a clear roadmap for TurboVote’s future growth, and the user stories to see it built
  • lead the ideation, development, testing/QA, and launch of new features to make TurboVote THE platform for civic engagement
  • collaborate with the TurboVote partnerships team to communicate roadmap priorities, introduce partners to new features, and delight our implementers
  • pair with a lead developer to define implementation for new features, ensure clear conditions of acceptance (including unsexy stuff like internationalization, accessibility, scaling and browser compatibility), and participate in regular sprint-planning meetings with the developer team to plan and prioritize their work
  • advise Democracy Works’s executive team and shape organizational strategy

You are:

  • obsessively attentive to detail
  • empathetic, comfortable acting as users’ biggest advocate
  • able to see the big picture and maintain strategic focus
  • persuasive, able to communicate your vision to both technical and non-technical audiences
  • a fantastic listener
  • creative, in the way that can pare ideas down to a clear wireframe and an initial MVP
  • at ease facilitating both a focused one-on-one conversation and a boisterous group debate

You have experience:

  • building a new product (or significant new release) through its entire lifecycle—from ideation through launch
  • drafting technical architecture requirements, whether solo or in collaboration with a technical team
  • implementing a variety of development processes (agile, kanban, scrum) and navigating the strengths and weaknesses of each method in getting things done
  • communicating across different areas of expertise and coordinating teams with diverse viewpoints
  • conducting user interviews/direct product research and distilling insights
  • designing user interfaces
  • representing a product or project to clients or other external stakeholders
  • developing strategic plans

To apply:

Send a short email with resume, addressed to Katy, at work@democracy.works with the subject line “Will design for democracy” to begin the application process. Please also include how you found this job listing. Qualified candidates who meet the above requirements will have the opportunity to complete an anonymized skills evaluation before we schedule an interview. Based on the application, evaluation results, interviews, and reference checks, one person will be selected for the position.

Applications will be accepted and interviews will be conducted on a rolling basis.

Democracy Works is committed to diversity and inclusion in everything we do and aspires to have a team which is representative of the voters we serve. When hiring, we practice proactive outreach to top talent that’s underrepresented in our sector (including Latinx, Black, AAPI, and Indigenous candidates), and we offer every candidate an anonymized skills evaluation, to reduce implicit bias and resume-dependency in our process. We're a woman- and gay-founded startup, and promote an inclusive culture that stands against racism, sexism, homophobia, and ableism (to name a few). To be explicit, we strongly encourage applicants of all races, ethnicities, political party associations, religions (or lack thereof), national origins, sexual orientations, genders, sexes, ages, abilities, and branches of military service. Feel free to contact work@democracy.works if you have any questions about our commitment to inclusion or about general hiring practices.