Privacy Policy

TurboVote is a service provided by Democracy Works, Inc. Democracy Works is committed to protecting the privacy of our visitors and users. We have established this privacy policy to explain in detail what information we collect and how we use it.

TurboVote collects personal information in order to help our users register to vote and request mail-in ballots. We take great care to ensure that this information remains private. We do not sell our user information, nor do we distribute any personal user data for any purpose other than providing you with the voting information and services you have requested. When you provide TurboVote with contact information, we offer custom settings that allow you to control how and when we use it.

If you have any questions about our security practices or this policy, please contact us at help@turbovote.org. Please read below for our complete privacy policy, and check this page periodically for alterations or amendments – we will occasionally modify this policy in order to ensure that it contains current information about our privacy practices, and we will maintain the version history on this page.

Do not use this site or provide us with information if you do not agree with all of the terms.

Information we gather

WHEN YOU VISIT TURBOVOTE’S SITE

TurboVote uses Google Analytics to monitor user traffic and visitor trends on the TurboVote website. When you visit the TurboVote website, we record basic information such as your IP address, referral source, browser type, and the date and time of your visit. We use this data only on an aggregate basis – for example, to know which pages are most popular or how many people visit the site on a given day. This information helps us improve the TurboVote site and our voter services. We do not link this information to your TurboVote account or identity.

WHEN YOU SIGN UP FOR TURBOVOTE SERVICES

When you register for an account or use TurboVote to fill out a voter registration or ballot request form, we do store personally identifiable information, including your name, address, email address, and other indentifying information.

Information you provide will be used primarily to provide you with voter services (“Services”) according to your request. For example:

  • If you sign up for election reminders, we use your contact information to send you a text message or email about upcoming elections in your district.
  • If you sign up to receive a voter registration form or ballot request form, we use your information to generate and mail you the appropriate form.

COOKIES

Cookies are small pieces of data stored on your computer for a prolonged period of time that make TurboVote easier to use by saving your status and preferences. We use session cookies to keep track of the information you enter while you fill out a voter form. To simplify registration and login, we may use cookies to recognize when you return to TurboVote. Most browsers are initially set to accept cookies, but you may be able to change the settings to refuse cookies or to be alerted when cookies are being sent.

DISCLOSURE OF INFORMATION

We may disclose personally identifiable information about you to third parties in limited circumstances, including: (1) with your consent; or (2) when we have a good-faith belief it is required by law, such as pursuant to a subpoena or other judicial or administrative order.

If we are required by law to disclose the information that you have submitted, we will attempt to provide you with notice (unless we are prohibited) that a request for your information has been made in order to give you an opportunity to object to the disclosure. We will attempt to provide this notice by email if you have given us an email address, or by postal mail if you have entered a postal address. If you do not challenge the disclosure request, we may be legally required to turn over your information.

In addition, we will independently object to requests for access to information about users of our site that we believe to be improper.

THIRD-PARTY SERVICE PROVIDERS

TurboVote works with third party service providers and partners to send you forms and reminders, and to otherwise assist us in providing our service to you, and we transmit your information them for these purposes. We do not share any information with these service providers or partners beyond what is necessary to provide you with their services.

We do not sell your information and neither do our service providers or partners. As of the date of this privacy policy [August 7, 2014] our third party service providers and partners with whom we share your information are:

  • SmartyStreets: SmartyStreets helps us map your address and ensure that your forms get delivered by the USPS (SmartyStreets privacy policy)
  • Infocus Marketing: we rely on Infocus to print and mail paper forms (Infocus privacy policy)
  • Twilio: we use Twilio’s services to send text message reminders (Twilio privacy policy)
  • Mailjet: we rely on Mailjet to send you email reminders and notifications (Mailjet privacy policy)
  • TargetSmart: TargetSmart compiles a national database of official voter registration files, and we periodically match your user data to official registration and election turnout records to measure the effectiveness of our services

Our third party service providers and partners may change from time to time, and we will endeavor to update the list on our privacy policy promptly after any such change. If you have any questions about how we, or any of our service providers or partners, use your information, or if you would like to know if we have made any changes to our service providers or partners since the date of this privacy policy, please contact us at help@turbovote.org.

TURBOVOTE PARTNER ORGANIZATIONS

If you're signing up via one of our partner schools or organizations, this partner also has access to your personal data and general information about the services we provide you, and may contact you separately. Our partners are committed to your privacy and do not sell your information.

Security

TurboVote uses industry-standard security measures to protect the information you provide to us. Information you submit is encrypted through a Secured Socket Layer (SSL) connection, which protects the data in transit. We also encrypt all communication with our mail services provider to ensure that your data remains secure when transmitting voter forms to be printed.

Although we make good faith efforts to store information securely, we cannot guarantee complete security. TurboVote shall not be responsible for any harm that you or any person may suffer as a result of a breach of confidentiality of any information you transmit to the TurboVote site.

Updating or Removing Your Information

You may choose to correct, update, or delete the user information you have submitted to us. However, please understand that deleted information may persist in our backup files.

Children’s Privacy

TurboVote is intended for voting-age adults and we do not knowingly collect personal information from children under 13 years of age. If you are a parent or legal guardian of a child under age 13 who you believe has submitted personal information to us, please contact us immediately at help@turbovote.org.

Terms of Service

Please review before using this website—if you do not agree to these terms of use, do not use this website.

General Description

Welcome to TurboVote, a project of Democracy Works Inc. (“TurboVote”). TurboVote makes it easy to vote and register from home and sends you text and email reminders [about upcoming elections] (the “Services”) through our website available at www.turbovote.org (the “Site”). Services include facilitating your completion of ballot request forms or voter registration forms for your state. You can print the completed forms yourself for free; [you can also pay the costs of printing and postage], and TurboVote will print the completed forms for you and mail you the forms with postage-paid envelopes pre-addressed to your local election board.

To provide the Services, we have to set out some ground rules for using the Site in this document (the “Terms”). By accessing, using, or contributing to the Services or the Site, and in consideration for the Services we provide to you, you agree to abide by the Terms.

TurboVote may change the Terms from time to time, at TurboVote’s sole discretion. Your continued use of the Site following the posting of such changes will constitute your assent to all such changes. Please periodically visit this section of the Site to review the current version of the Terms.

TurboVote will make reasonable efforts to ensure the validity and timeliness of the applications, forms, addresses election dates, and other information and services offered at the Site. We will use various measures to improve the accuracy and reliability of the Site and the Services we provide. However, it is ultimately your own responsibility, as a citizen, to obtain and abide by all voter registration and election laws, eligibility requirements, deadlines, and regulations. TurboVote make no warranties or representations about the Site or the Services, including but not limited to accuracy, reliability, completeness, timeliness or reliability. Nor can TurboVote guarantee that the Site and the Services will be kept available or updated—TurboVote reserves the right to change, suspend, or discontinue all or any part of the Site or the Services at any time without prior notice or liability.

TurboVote never submits forms on your behalf. TurboVote only provides completed forms without signatures, which you have to sign, seal, and mail yourself. TurboVote is not a voter registration drive. TurboVote does not provide or replace individualized legal or electoral advice. The Site and the Services may include information which is out-of-date, jurisdiction-specific, or applicable only based on a specific set of facts and that not apply to your situation. Use of the Services or Site does not create an attorney-client relationship between the user and the TurboVote. If you are in need of legal advice, seek individual attorney advice and do not rely on TurboVote. TurboVote is not your lawyer, agent, or representative for any purpose.

The information on this Site is provided free-of-charge, and we accept no liability for this Site and the information on this Site. If you paid any amount for printing and postage, your sole remedy in the event of any disagreement, conflict, or claim against TurboVote is a refund of the amount you paid. Our liability is limited and excluded to the maximum extent permitted under applicable law.

Disclaimer of warranty and limitation of liabilities

The site is provided on an “as is ”and “as available ”basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or otherwise. Without limitation, we disclaim any and all warranties regarding the security, reliability, timeliness, and performance of all services associated with use of the site. We make no warranty, express or implied, that your use of the site will be uninterrupted, timely, or error-free. In the event of a dispute, your sole remedy is a refund of all or part of the monies you paid to TurboVote, if any, to defer TurboVote’s cost for printing and postage. Some jurisdictions do not allow the disclaimer of certain warranties, so portions of the above disclaimer may not apply to you.

To the extent not prohibited by applicable law, TurboVote will not be liable for any damages of any kind arising from the use of or inability to use the site. You expressly agree that your use of the site is solely at your own risk. Under no circumstances shall the TurboVote be liable for any direct, indirect, special, or consequential damages, including but not limited to loss of profits, income, or business opportunities, regardless of the nature of the claim or the form of action, arising out of or connected with the site (including but not limited to its operation, its contents, or the information or materials contained therein, or the use or inability to use any other site linked to the site, or any content contained in any such site, or these terms, or the privacy policy applicable to the site) even if TurboVote, its suppliers, or licensors have been notified of the possibility of any damages.

Account

REGISTRATION

To utilize the Site and Services, or certain portions thereof, you may be required to complete a registration process and establish an account with TurboVote (an “Account”). You represent and warrant that all information provided by you to TurboVote is current, accurate, and complete, and that you will maintain the accuracy and completeness of this information on a prompt, timely basis.

USE TURBOVOTE LEGALLY

You acknowledge that information you provide will be used by TurboVote to generate forms and applications that you may then submit to state and local government agencies. Providing false information to government agencies is illegal. It is your duty to comply with all federal, state, and local laws. You agree that you will notuse TurboVote as part of an attempt to register to vote falsely, register to vote more than once, register to vote when you are not eligible, request more than one absentee ballot, request an absentee ballot when you are not eligible, commit any other type of election fraud, or violate any other federal, state, or local laws.

PASSWORD AND SECURITY

As a registered user of the Site and Services, you may receive or establish one or more passwords. You are solely responsible for maintaining the confidentiality and security of your password(s) and TurboVote Account(s). You understand and agree that you a fully responsible for all actions made from your TurboVote Account(s). Any accounts you create are not transferrable. You agree to notify the TurboVote immediately if you become aware of any unauthorized use of your TurboVote Account(s).

PRIVACY

TurboVote respects the privacy of our users. The Privacy Policy [Link to Privacy Policy] is expressly incorporated herein by reference and made a part of these Terms.TerminationTurboVote reserves the right to terminate your TurboVote Account(s) or restrict access to your TurboVote Account(s), or to delete any information stored in your TurboVote Account(s), with or without notice, for any or for no reason, and without any liability to you.

Access to and use of the site

ACTS AGAINST THE SITE/SERVICES

You shall not attempt or engage in potentially harmful acts that are directed against the Site or Services including, without limitation, the following:

  1. Using the Site or Services in contravention of any other agreement to which you are a party, including without limitation any employment agreement to which you may be a party
  2. causing, allowing, or assisting any other person to use your TurboVote Account(s) or impersonate you
  3. sharing your password or login with any other person
  4. logging onto a server or TurboVote Account(s) that you are not authorized to access
  5. forging user names, manipulating identifiers, or otherwise impersonating any other person or misrepresenting your identity or affiliation with any person or entity
  6. emulating or faking usage of the Site or Services
  7. violating or attempting to violate any security features of the Site
  8. using manual or automated software, devices, scripts, robots, or other means or processes to access, “scrape, ”“crawl, ”or “spider ”any pages contained in the Site
  9. introducing viruses, worms, software, Trojan horses, or other similar harmful code into the Site or Services
  10. interfering or attempting to interfere with the use of the Site by any other user, host, or network, including without limitation by means of submitting a virus, overloading, “flooding, ”“spamming, ”“mail bombing, ”“pinging, ”or “crashing ”the Site
  11. causing, allowing or assisting machines, bots, or automated services to access or use the Site or Services without the express written permission of TurboVote
  12. tampering with the operation, functionality, or the security of the Site or Services
  13. attempting to override or circumvent any security or usage rules embedded into the Site or Services that permit digital materials to be protected
  14. attempting to probe, scan, or test the vulnerability of the Site, or any associated system or network, or breach any security or authentication measures
  15. misusing, tricking, disrupting, or otherwise interfering with the functioning of the Site or Services
  16. harvesting or collecting email addresses or other contact information of other users or clients from the Site by electronic or other means
  17. reverse engineering, decompiling, disassembling, deciphering, or otherwise attempting to derive the source code for any underlying intellectual property used to provide the Site or Services
  18. engaging in “framing, ”“mirroring, ”or otherwise simulating the appearance or function of the Site
  19. forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting.

Violations of system or network security may result in civil or criminal liability. You agree that it is your responsibility to install anti-virus software and related protections against viruses, Trojan horses, worms, time bombs, cancelbots, or other computer programming routines or engines that are intended to damage, destroy, disrupt, or otherwise impair a computer’s functionality or operation.

PARENTAL NOTICE

Pursuant to 47 U.S.C. Section 230(d) as amended, TurboVote hereby notifies you that parental control protections (such as computer hardware, software, or filter services) are commercially available that may assist you in limiting access to material that is harmful to minors. Information identifying current providers of such protection is available on the Internet (e.g., http://en.wikipedia.org/wiki/List_of_content-control_software).

INFORMATION YOU PROVIDE

Information you provide to the Site, including your name, address, email addresses, and other identifying information, should be relevant to the subject scope of TurboVote. Information you provide may not be false, misleading, illegal, obscene, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or otherwise injurious or objectionable.

TurboVote does not pre-screen or regularly review information you provide, but TurboVote has the right (though not the obligation) to remove, without notice, any information you provide which TurboVote considers, for any reason, to violate these Terms or to be outside the subject scope of the Services. TurboVote may terminate any TurboVote Account, with or without notice, for providing such information.

USER REPRESENTATIONS AND WARRANTIES

By providing information and/or content to TurboVote, you represent and warrant that you have all right, title, and interest to such information, including but not limited to any consent, authorization, release, clearance or license from any third party (such as, but not limited to, any release related to rights of privacy or publicity) necessary for you to provide, post, upload, input or submit the information and/or content, and your provision of the information and/or content does not violate any federal, state, or local law. You further represent and warrant that providing such information and/or content does not violate or constitute the infringement of any patent, copyright, trademark, trade secret, right of privacy, right of publicity, moral rights, or other intellectual property right recognized by any applicable jurisdiction of any person or entity, or otherwise constitute the breach of any agreement with any other person or entity. You further represent and warrant that you are who you say you are, that you have not submitted fictitious, false or inaccurate information about yourself, and that all information and/or content provided is true and your own information, and that the provided information and/or content does not contain any threatening, harassing, libelous, false, defamatory, offensive, obscene, or pornographic, material, or other material that would violate any other applicable law or regulation. You agree that you will not knowingly and with intent to defraud provide material and misleading information and/or content. You represent and warrant that the information and/or content you supply does not violate the Terms.

INDEMNITIES

You agree to defend, indemnify, hold harmless, and defend TurboVote and its licensors, suppliers, officers, directors, employees, agents, affiliates, subsidiaries (collectively “Indemnified Parties”) from and against any and all liability, loss, claim, damages, expense, or cost (including but not limited to attorneys’ fees), incurred by or made against the Indemnified Parties in connection with any claim arising from or related to your use of the Site, the placement, posting or transmission of any messages, information, software, content or other materials on or through the Site by you or users of your account, or any breach or violation of these Terms of Use by you or users of your account. You agree to fully cooperate as reasonably required by any Indemnified Party(ies). Each Indemnified Party may, at its own expense, assume the exclusive defense and control of any matter for which it is indemnified hereunder. You shall not settle any matter without the consent of the applicable Indemnified Party.

Other Terms

MODIFICATIONS

TurboVote reserves the right to change, at any time, at our sole discretion, the Terms under which these Services are offered. You are responsible for regularly reviewing the Terms. Your continued use of the Site and Services constitutes your agreement to all such Terms.

TERMINATION OF SERVICE

TurboVote disclaims all responsibility and liability for the availability, timeliness, security or reliability of the Services or Site, or any software provided through the Site. TurboVote reserves the right to modify, suspend, or discontinue the Services or access to the Site without any notice at any time and without any liability to you.

SCOPE OF TERMS

The Terms apply to use of and contribution to the Site and any account provided therefore. Democracy Works Inc. may operate additional projects or services which require separate or additional terms. Such different terms are made available through the individual project or service and are not addressed further herein.

NO WAIVER OF TERMS

Failure of TurboVote to exercise or enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision in that or any other instance.

GOVERNING LAW AND ENTIRE AGREEMENT

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to the rules of conflict of law that may cause the laws of another jurisdiction to apply. You agree to the sole and exclusive jurisdiction and venue of the federal or state courts serving Middlesex County in the Commonwealth of Massachusetts in the event of any dispute of any kind arising from or relating to the Site or Services, or your use or review of it. The Terms constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. If for any reason a court of competent jurisdiction finds any provision or portion of these Terms to be unenforceable, the remainder of the Terms will continue in full force and effect.

Last updated December 8, 2015.

Summary of changes

DECEMBER 8, 2015

  • Removed SendGrid from third-party service providers
  • Added Mailjet to third-party service providers

AUGUST 7, 2014

  • Removed USPS from third-party service providers
  • Added SmartyStreets to third-party service providers
  • Added SendGrid to third-party service providers
  • Added TargetSmart to third-party service providers
  • Added the sub-section on Partner Organizations

Initially posted on August 28, 2011.